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Call us Today: 604-358-5417

FAQ

Frequently Asked Questions

What services do you offer?

We offer a wide range of services as a custom home builder and renovation specialist. Whether you are looking to build a dream home or transform your current space, we’ve got you covered.

Can you provide references or examples of your work?

We have a portfolio available on our website under projects.

How long does it take to get a permit?

Again as above, it depends on the complexity of the project and the workload of the local government. On average, it can take anywhere from a few weeks to a few months. It’s always good to check with the local municipality or city hall for more specific information about permit timelines.

Do you offer free estimates?

Yes, we arrange a meeting to discuss the scope of work, budget and timeline. A second meeting is scheduled to go through your estimate to address any questions and make as many revisions as needed. All with no charge!

How can I contact you if I have any questions or concerns?

Our office team will always be on hand to answer any questions or concerns by phone or email.

Are you licensed and insured?

Yes, we have general liability insurance and worker’s compensation coverage. We also have 2,5,10 warranty on our new homes.

How long does a typical project take?

Depending on what type of project. Examples-Less than $100,000 can take 1–3 months. $500,000 can take 3–9 months. New builds can take 6 months-1.5 years.

Will I have to move out during a renovation?

When we are working on your home, we are mindful and respectful that this is your living space. All tools and equipment are tidied and stored at the end of each day. If the project is more invasive, you may have to arrange alternative accommodation.

How do you handle project changes or unexpected issues?

Your dedicated project manager will handle all changes or anything that might pop up throughout the project. For larger projects, we schedule bi-weekly meetings to discuss the progress and address any concerns. Change orders are created for work outside of the original scope.

Do you provide warranties for your work?

Yes, 10 year warranty on new builds and 2 year warranty on renovations.